Privacy Notice

1. Information We Collect

We collect account details (name, email), workspace data (contacts, deals, activities), and operational data (logs, device/session metadata) needed to run and secure DONCHE CRM.

2. How We Use Information

We use data to provide the service, authenticate users, prevent abuse, improve performance, and communicate product/account updates.

3. Legal Basis

Processing is based on contract performance, legitimate interests, legal obligations, and consent where required.

4. Sharing

We may share data with processors that support hosting, email, billing, and analytics under contractual confidentiality and security obligations.

5. International Transfers

Where data is transferred across regions, we use appropriate safeguards to protect personal information.

6. Retention

We retain data for as long as needed to provide services, meet legal requirements, and resolve disputes, after which data is deleted or anonymized.

7. Your Rights

Depending on your location, you may request access, correction, deletion, export, or restriction of your personal data.

8. Contact

Privacy requests can be sent to: privacy@donche.co.uk