Effective date: February 24, 2026

1. Service Use

DONCHE CRM provides CRM and related workflow features for business users. You agree to use the service only for lawful business purposes and in line with these terms.

2. Accounts and Security

You are responsible for account credentials, user access control, and any actions taken under your account. You must notify us if you suspect unauthorized access.

3. Data and Content

You retain ownership of data you submit. You grant us permission to process that data to operate, secure, and improve the service.

4. Acceptable Use

You may not abuse, disrupt, reverse engineer, or misuse the platform, including sending unlawful spam or malicious content.

5. Billing and Changes

Paid features are billed according to the selected plan. We may update pricing or product features with reasonable notice.

6. Suspension and Termination

We may suspend access for serious violations, security risk, or non-payment. You can stop using the service at any time.

7. Liability

To the extent permitted by law, DONCHE CRM is provided on an “as is” basis without unlimited liability for indirect or consequential damages.

8. Contact

For legal or account questions, contact: legal@donche.co.uk